Returns & Exchanges

At gstchoice.com, your satisfaction is our priority.

If you're not completely satisfied with your purchase, we're here to help. We offer a 30-Day Hassle-Free Return & Exchange Policy to ensure you can shop with confidence.

30-Day Return & Exchange Policy

You may request a return or exchange within 30 days of receiving your order for any reason.

To be eligible, items must:

• Be unworn, unwashed, and unused

• Be in their original condition

• Include original tags (if applicable)

• Be returned in the original packaging whenever possible

Please contact our customer support team before sending any items back. Returns sent without prior authorization may not be accepted.

How to Start a Return or Exchange

To request a return or exchange, please email us at:

Email
Gangshengtong2026@outlook.com

To help us process your request quickly, please include:

• Your Order Number

• The email address used to place the order

• The item(s) you wish to return or exchange

• The reason for your request

• Photos (if the item is damaged, defective, or incorrect)

Our customer support team will provide detailed return instructions after reviewing your request.

Exchanges

If you would like a different size, color, or style, we're happy to assist with an exchange, subject to product availability.

If the requested replacement item is unavailable, you may choose an alternative product or request a refund in accordance with our policy.

Refunds

Once your returned item has been received and inspected, we will notify you of the outcome.

If approved, your refund will be issued to your original payment method.

Please allow 3–7 business days for the refund to appear in your account, depending on your payment provider or financial institution.

Original shipping charges are non-refundable unless the return is due to our error.

Return Shipping

If the return is due to:

• A damaged or defective product

• An incorrect item received

• An item that does not match your order

We will provide an appropriate solution, which may include a replacement, refund, or return assistance.

For returns requested due to personal preference (such as ordering the wrong size, changing your mind, or no longer wanting the item), customers may be responsible for the return shipping costs unless otherwise agreed.

Non-Returnable Items

The following items cannot be returned or exchanged unless they arrive damaged or defective:

• Final Sale or Clearance items

• Gift Cards

• Personalized or Custom-made products

• Items that have been worn, washed, altered, or damaged after delivery

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery.

Please include clear photos of the item and packaging so we can resolve the issue as quickly as possible.

Return Address

Please do not return your package to the shipping address shown on the parcel.

Our customer support team will provide the correct return address after your request has been approved.

Packages sent to the original shipping address may not be received or processed.

Need Assistance?

If you have any questions regarding returns or exchanges, please don't hesitate to contact us.

Email
Gangshengtong2026@outlook.com

We strive to respond to all inquiries within 24 business hours and will be happy to assist you.